{"id":11241,"date":"2022-09-26T14:18:33","date_gmt":"2022-09-26T18:18:33","guid":{"rendered":"https:\/\/nnremorques.ca\/?page_id=11241"},"modified":"2024-10-10T15:25:59","modified_gmt":"2024-10-10T19:25:59","slug":"f-a-q","status":"publish","type":"page","link":"https:\/\/nnremorques.ca\/en\/f-a-q\/","title":{"rendered":"F.A.Q."},"content":{"rendered":"[vc_row full_width=&#8221;stretch_row_content&#8221; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1658251242511{background-color: #4a3041 !important;}&#8221; el_class=&#8221;doc&#8221;][vc_column width=&#8221;2\/12&#8243;][\/vc_column][vc_column width=&#8221;8\/12&#8243;][vc_column_text el_class=&#8221;txt-blanc&#8221;]\n<h1 class=\"upper txt-blanc t-section\" style=\"text-align: center; margin-bottom: 0; padding-bottom: 0;\">F.A.Q.<\/h1>\n[\/vc_column_text][vc_tta_accordion][vc_tta_section title=&#8221;Do you sell your trailers directly from the factory?&#8221; tab_id=&#8221;1664206869433-e99c2b66-f575&#8243;][vc_column_text el_class=&#8221;txt-blanc&#8221;]\n<p class=\"txt-blanc\">No. You\u2019ll find our trailers and accessories at our authorized retailers. Thanks to our network, our <a class=\"txt-blanc faq\" href=\"\/retail-outlets\/\">trailers are available across Canada, and in some American states<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"Textecourant txt-blanc\"><strong>Consult the complete list of our retailers<\/strong><\/p>\n<p><a class=\"txt-blanc bt-rouge\" href=\"\/en\/retail-outlets\/\">FIND A RETAILER<\/a>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What product can I use to wash my galvanized steel trailer?&#8221; tab_id=&#8221;1664206869441-ff5aeff0-a2d8&#8243;][vc_column_text el_class=&#8221;txt-blanc&#8221;]\n<p class=\"txt-blanc\">You don\u2019t need a specific product to wash your galvanized steel trailer. Once passivated (matte gray), the trailer will remain so for the rest of its service life. To maintain your trailer\u2019s shine, <a class=\"txt-blanc faq\" href=\"\/en\/galvanization\/\">purchase our Galva Protect product.<\/a><\/p>\n<p>&nbsp;<\/p>\n<p class=\"Textecourant txt-blanc\"><strong>Purchase our Galva Protect<\/strong><\/p>\n<p><a class=\"txt-blanc bt-rouge\" href=\"\/en\/galvanization\/\">Learn more<\/a>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How do I protect my trailer\u2019s galvanized steel?&#8221; tab_id=&#8221;1664206900848-4ef3285d-e3b0&#8243;][vc_column_text el_class=&#8221;txt-blanc&#8221;]\n<p class=\"txt-blanc\">Our <a class=\"txt-blanc faq\" href=\"\/en\/galvanization\/\">Galva Protect product interacts with the surface zinc<\/a> in order to provide additional protection. It helps maintain the shine and prevent black zinc oxide spots.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"Textecourant txt-blanc\"><strong>purchase our Galva Protect<\/strong><\/p>\n<p><a class=\"txt-blanc bt-rouge\" href=\"\/en\/galvanization\/\">Learn more<\/a>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How do I remove white or black spots from my galvanized steel trailer?&#8221; tab_id=&#8221;1664206916085-410eb313-7588&#8243;][vc_column_text el_class=&#8221;txt-blanc&#8221;]\n<p class=\"txt-blanc\">Those spots are normal: it\u2019s the zinc reacting to corrosive elements such as salt, calcium, and moisture. When these spots appear, you can wash them with an acidic product sold at hardware stores (e.g.: CLR). Scrub the surface to clean it, and rinse very well so as not to leave any acidic soap on your trailer. The number of spots should be considerably reduced.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How do I calculate the load capacity of my trailer?&#8221; tab_id=&#8221;1664206931872-c69b9325-6d93&#8243;][vc_column_text el_class=&#8221;txt-blanc&#8221;]\n<p class=\"txt-blanc\">Check the information plate for the GVWR. Subtract your trailer\u2019s empty weight from that number. For a drawbar trailer, add 10% to the resulting total to get the actual load capacity. If your trailer is equipped with a Gooseneck coupler, add 25%. These percentages represent the load that is generally transferred towards the vehicle.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is the warranty on an N&amp;N galvanized steel trailer?&#8221; tab_id=&#8221;1664206961313-7f11d3e7-b94f&#8221;][vc_column_text el_class=&#8221;txt-blanc&#8221;]\n<p class=\"txt-blanc\">Your N&amp;N trailer comes with the following warranties:<\/p>\n<ul class=\"txt-blanc\">\n<li class=\"txt-blanc\">1\u00a0year against manufacturing defects in the hydraulic system and axles;<\/li>\n<li class=\"txt-blanc\">3 years against corrosion in the wires (pigtale excluded);<\/li>\n<li class=\"txt-blanc\">5\u00a0years on the structural and frame welds.<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How do i choose the right trailer hitch?&#8221; tab_id=&#8221;1666969524595-06562281-16e9&#8243;][vc_column_text el_class=&#8221;txt-blanc&#8221;]\n<p class=\"txt-blanc\">A proper trailer hitch should have a 2\u2033 or 2 5\/16\u2033 ball. A 2\u2033 coupler on a 1 7\/8\u2033 ball isn\u2019t safe. It may come unhitched from the vehicle and you may lose your trailer, which could cause a serious accident.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do i have to inspect my trailer before hitting the road?&#8221; tab_id=&#8221;1666969574141-c281d3e3-091f&#8221;][vc_column_text el_class=&#8221;txt-blanc&#8221;]\n<ul class=\"txt-blanc\">\n<li class=\"txt-blanc\">Make sure chains are secure and installed in a cross pattern;<\/li>\n<li class=\"txt-blanc\">Check lights, brakes and turn signals;<\/li>\n<li class=\"txt-blanc\">Check tire pressure and wear;<\/li>\n<li class=\"txt-blanc\">Make sure hubs are greased and hubcaps are secured;<\/li>\n<li class=\"txt-blanc\">Make sure your load is secure and its weight properly distributed<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What are the dangers of overloading a trailer?&#8221; tab_id=&#8221;1666969680304-8e4d58eb-4ac3&#8243;][vc_column_text el_class=&#8221;txt-blanc&#8221;]\n<div class=\"vc_tta-panel-heading\">\n<h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><\/h4>\n<\/div>\n<div class=\"vc_tta-panel-body\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p class=\"texte-blanc\">Load distribution is important. It ensures greater safety and reduces the possibility of damaging your trailer. Too much weight at the front of the trailer will increase stress on the hitch and towing vehicle, which can cause damage to both vehicle and trailer.<\/p>\n<p class=\"texte-blanc\">Too much weight at the back of the trailer can cause it to sway back and forth, which may make for uncomfortable driving, and a possible loss of vehicle control.<\/p>\n<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Does my trailer need to be level before hitching it up?&#8221; tab_id=&#8221;1666970008887-d5e67df1-e791&#8243;][vc_column_text]\n<p class=\"SOUS-TITRE1 txt-blanc\">The trailer\u2019s front and back should be as much as possible at the same height when you hitch it up to the towing vehicle. In this way, your trailer\u2019s suspension will be able to do a better job.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How do i store and winterize my trailer?&#8221; tab_id=&#8221;1666970044664-38cc9e00-9a5e&#8221;][vc_column_text]\n<p class=\"texte-blanc\">In winter, make sure you rinse off all salt residue. If kept outside, regularly remove snow to prevent moisture build-up and damage to the fenders from accumulated weight<\/p>\n<p class=\"texte-blanc\">Never leave your trailer in a humid environment without adequate ventilation during the first year (e.g. under snow).<\/p>\n<p class=\"texte-blanc\">Wash your trailer with water and mild soap to eliminate anything that could contaminate the galvanized coating.<\/p>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What should i do if i notice white powder deposits or a milky substance on my galvanized trailer?&#8221; tab_id=&#8221;1666970060968-0d073bee-48a3&#8243;][vc_column_text el_class=&#8221;txt-blanc&#8221;]\n<p class=\"SOUS-TITRE1 txt-blanc\">Don\u2019t worry! This can be easily brushed off using a CLR or vinegar type cleaner on the affected areas. However, because these cleaners are acidic, make sure you carefully rinse them off and carefully dry the affected area.<\/p>\n[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;2\/12&#8243;][\/vc_column][\/vc_row][vc_section disable_element=&#8221;yes&#8221;][vc_row full_width=&#8221;stretch_row_content&#8221; css=&#8221;.vc_custom_1664214673482{background-color: #4a3041 !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][vc_row_inner][vc_column_inner width=&#8221;2\/3&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text]\n<h2 class=\"intro txt-blanc\" style=\"text-align: center;\">Order your trailer options &amp; accessories at your retailer\u2019s.<\/h2>\n[\/vc_column_text][vc_column_text]\n<p style=\"text-align: center;\"><a class=\"txt-blanc bt-rouge\" href=\"\/retail-outlets\/\">Find the retailer nearest you<\/a><\/p>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][\/vc_section]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content&#8221; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1658251242511{background-color: #4a3041 !important;}&#8221; el_class=&#8221;doc&#8221;][vc_column width=&#8221;2\/12&#8243;][\/vc_column][vc_column width=&#8221;8\/12&#8243;][vc_column_text el_class=&#8221;txt-blanc&#8221;] F.A.Q. [\/vc_column_text][vc_tta_accordion][vc_tta_section title=&#8221;Do you sell your trailers directly from the [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"inline_featured_image":false},"categories":[],"tags":[],"_links":{"self":[{"href":"https:\/\/nnremorques.ca\/en\/wp-json\/wp\/v2\/pages\/11241"}],"collection":[{"href":"https:\/\/nnremorques.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nnremorques.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nnremorques.ca\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/nnremorques.ca\/en\/wp-json\/wp\/v2\/comments?post=11241"}],"version-history":[{"count":17,"href":"https:\/\/nnremorques.ca\/en\/wp-json\/wp\/v2\/pages\/11241\/revisions"}],"predecessor-version":[{"id":14100,"href":"https:\/\/nnremorques.ca\/en\/wp-json\/wp\/v2\/pages\/11241\/revisions\/14100"}],"wp:attachment":[{"href":"https:\/\/nnremorques.ca\/en\/wp-json\/wp\/v2\/media?parent=11241"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nnremorques.ca\/en\/wp-json\/wp\/v2\/categories?post=11241"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nnremorques.ca\/en\/wp-json\/wp\/v2\/tags?post=11241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}