F.A.Q.

F.A.Q.

F.A.Q.

No. You’ll find our trailers and accessories at our authorized retailers. Thanks to our network, our trailers are available across Canada, and in some American states.

 

Consult the complete list of our retailers

FIND A RETAILER

You don’t need a specific product to wash your galvanized steel trailer. Once passivated (matte gray), the trailer will remain so for the rest of its service life. To maintain your trailer’s shine, purchase our Galva Protect product.

 

Purchase our Galva Protect

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Our Galva Protect product interacts with the surface zinc in order to provide additional protection. It helps maintain the shine and prevent black zinc oxide spots.

 

purchase our Galva Protect

Learn more

Those spots are normal: it’s the zinc reacting to corrosive elements such as salt, calcium, and moisture. When these spots appear, you can wash them with an acidic product sold at hardware stores (e.g.: CLR). Scrub the surface to clean it, and rinse very well so as not to leave any acidic soap on your trailer. The number of spots should be considerably reduced.

Check the information plate for the GVWR. Subtract your trailer’s empty weight from that number. For a drawbar trailer, add 10% to the resulting total to get the actual load capacity. If your trailer is equipped with a Gooseneck coupler, add 25%. These percentages represent the load that is generally transferred towards the vehicle.

Your N&N trailer comes with the following warranties:

  • 1 year against manufacturing defects in the hydraulic system and axles;
  • 3 years against corrosion in the wires (connectors included);
  • 5 years on the structural and frame welds.

A proper trailer hitch should have a 2″ or 2 5/16″ ball. A 2″ coupler on a 1 7/8″ ball isn’t safe. It may come unhitched from the vehicle and you may lose your trailer, which could cause a serious accident.

  • Make sure chains are secure and installed in a cross pattern;
  • Check lights, brakes and turn signals;
  • Check tire pressure and wear;
  • Make sure hubs are greased and hubcaps are secured;
  • Make sure your load is secure and its weight properly distributed

Load distribution is important. It ensures greater safety and reduces the possibility of damaging your trailer. Too much weight at the front of the trailer will increase stress on the hitch and towing vehicle, which can cause damage to both vehicle and trailer.

Too much weight at the back of the trailer can cause it to sway back and forth, which may make for uncomfortable driving, and a possible loss of vehicle control.

The trailer’s front and back should be as much as possible at the same height when you hitch it up to the towing vehicle. In this way, your trailer’s suspension will be able to do a better job.

In winter, make sure you rinse off all salt residue. If kept outside, regularly remove snow to prevent moisture build-up and damage to the fenders from accumulated weight

Never leave your trailer in a humid environment without adequate ventilation during the first year (e.g. under snow).

Wash your trailer with water and mild soap to eliminate anything that could contaminate the galvanized coating.

Don’t worry! This can be easily brushed off using a CLR or vinegar type cleaner on the affected areas. However, because these cleaners are acidic, make sure you carefully rinse them off and carefully dry the affected area.

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